Harmonic Drive LLC | 247 Lynnfield St. Peabody, MA 01960 | 800-921-3332
Harmonic Drive and Harmonic Planetary are registered trademarks of Harmonic Drive LLC.


You will love working here

Harmonic Drive LLC is currently growing!  We strive to hire only the best and brightest.  Having the best talent means rewarding our employees with the best benefit plans.  We offer 100% paid medical, dental, short-term, and long-term disability, as well as a well-funded 401k plan.  

Current Open Positions

Harmonic Drive LLC is currently seeking to add qualified personnel for the following positions: 

 

 


 

Quality Assurance Technician

Summary/Objective

The Quality Assurance Technician is responsible for monitoring the overall process to assure that product exiting the process is correct.  Monitoring includes mechanical and visual inspection of precision parts for dimensional and visual compliance to established procedures.

Essential Functions

  • Responsible for inspection of incoming product to established drawings and standards.
  • Responsible for In-Process Inspection of product to drawings and standards.
  • Responsible for providing inspection support to all departments in the organization.
    Document Non-Conforming Material per established procedures. 
  • Perform other responsibilities as required

Competencies

  • Perform receiving, in-process, and final inspection.
  • Machine shop process knowledge; turning, milling.
  • Experience with CMM (programming skills preferred, such as Mitutoyo MCOSMOS)
  • Knowledge of the gear manufacturing processes of shaping, hobbing and shot peening and cleaning helpful.
  • Knowledge of crimping and soldering termination inspection is helpful.
  • Programming CMM from 3D solid models is helpful
  • Knowledge of ERP systems
  • Working knowledge of GD&T (read and interpret)
  • Mechanical Inspection of precision part
  • Must be able to multi-task without losing track of details
  • Good verbal and written communication skills.
  • Strong computer skills (including Microsoft Office)

Supervisory Responsibility
None

Work Environment
This job operates in a manufacturing environment. This role routinely uses shop floor tools and machinery.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Manual dexterity sufficient to operate machinery for precision work
  • Visual acuity (corrected) to read directions and prints and to inspect machined parts closely to ensure that they meet specifications
  • Frequently required to sit, stand, move about the shop floor, talk, hear, bend and reach with hands and arms
  • Occasionally lift and/or move up to 50 pounds
  • Ability to squat or kneel occasionally

Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 7:00am to 3:30pm.

Travel
None

Required Education and Experience

  • 5-7 years as a QA Technician.
  • High School or equivalent diploma
  • Visual inspection experience 

Interested in this position? Click here to send your resume or email it to hr@harmonicdrive.net


 

Product Quality Engineer

Summary/Objective

The Product Quality Engineer is responsible for satisfying customer and HDLLC expectations regarding issues with returned products to include investigation, repair and corrective action.

Essential Functions

  • Review incoming returned product condition and associated documentation of issue to determine root cause.
  • Document S/N and observed product conditions findings within Returned Material Authorization (RMA) Report in the form of emails, photos, work report sheets, etc. 
  • Review warranty information on company manufactured products.
  • Schedule assembly testing equipment and/or other employees to perform investigation when required.
  • Communicate with Sales Engineers, Inside Sales and Quality Assurance regarding the returned product findings and respond to questions.
  • As needed, institute Corrective Action Report (CAR) to correct design or manufacturing issues.
  • Manage the repair process to include determining labor and material costs, requisitioning parts, and scheduling repair work.
  • Post repair and verify unit is fully tested prior to returning to customer.
  • Prepare RGA metrics reports and provide necessary RGA data on all closed reports.
  • Responsible for repair training and repair supplies.

Knowledge/Skill Requirements

  • Hands-on experience assembling and troubleshooting electro-mechanical products.
  • Excellent communication skills, both written and oral (in English).
  • Basic computer skills.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Manual dexterity sufficient to operate machinery for precision work
  • Visual acuity (corrected) to read directions and prints and to inspect machined parts closely to ensure that they meet specifications
  • Frequently required to sit, stand, move about the shop floor, talk, hear, bend and reach with hands and arms
  • Occasionally lift and/or move up to 50 pounds
  • Ability to squat or kneel occasionally

Required Education and Experience

  • BSME or BSEE
  • 2+ years electro-mechanical experience.

Interested in this position? Click here to send your resume or email it to hr@harmonicdrive.net


 

Regional Sales Engineer

Summary/Objective

The Regional Sales Engineer works within an assigned territory and is the primary person responsible for customer support and relationships.  The Regional Sales Engineer works on new business development with both existing and potential new customers by identifying customer needs and offering optimal ways of utilizing either standard or customized company products to best support the technical requirements.

Essential Functions

  • Establishes new business and maintains existing relationships.
  • Provides technical assistance and application guidance to engineering personnel at customer sites and prospective customer sites. 
  • Interacts through various forms of communication including frequent customer visits, emails, and phone calls.
  • Prepares sales forecast twice per year.
  • Delivers technical presentations and issues quotations with an understanding of underlying costs.
  • Represents the customer voice and steps in as needed to ensure customer satisfaction (i.e. RMA's, deliveries, pricing, product warranties, etc.).
  • Engages company resources, both within HDLLC and HDSI, as needed to resolve customer concerns or identified problems such as purchase order reviews, RMA's, or expediting customer delivery.
  • Maintains records in company CRM (Customer Relationship Manager) for all accounts in territory and inputs information including: visit and communications, contacts and their information, opportunity tracking, technical details of equipment requirements, products used or being considered, competition activities, and customer feedback, etc.
  • Maintains list of target accounts and has focused activity to generate business with them.
  • Performs research and follow-up on leads generated from advertising, trade shows, web, etc.
  • Participates in internal sales meetings, trade shows and conferences in working toward Sales department goals.
  • Business development - As assigned by Sales Engineering Mgr., research & investigate opportunities for the company in a targeted market.  Involves a national perspective, teamwork with the end objective of assisting the company to meet targeted growth.

Competencies

  • Knowledge about market segments.
  • In depth understanding of products and suppliers in the motion control market.
  • Knowledge of competitors’ strengths and weaknesses.
  • Ability to learn Harmonic Drive’s products and applications.
  • Working knowledge of ERP software, inventory access, items and categorization.
  • Complete working knowledge of CRM including opportunities, activities, quotations, forecasting.
  • Sales Skills, persuasion and tactfulness.
  • Excellent communication skills both written and verbal.
  • Customer Service.

Supervisory Responsibility

Team involvement is essential; the position does not have direct reports.

Work Environment
This role operates in a professional office environment or in some cases out of a home office, involves frequent visits to customer sites.  This role routinely uses standard office equipment.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Visual acuity (corrected) to read directions and prints and to inspect machined parts closely to ensure that they meet specifications.
  • Driving license and ability to travel regularly.
  • Ability to carry sample cases and attend trade shows.

Position Type/Expected Hours of Work

This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel

Travel is expected approximately 50% of the time with overnight travel subject to the individual’s territory.  Some International travel may be required.

Required Education and Experience

  • Bachelor of Science in Mechanical or Electrical engineering.
  • 3 to 5 years of engineering or field related experience with a preferred emphasis on motion control.

Interested in this position? Click here to send your resume or email it to hr@harmonicdrive.net


 

Mechanical Design Engineer - RD

Summary/Objective
Candidates must possess a strong understanding of power transmission products and associated components.  A proficiency in CAD design and detailing using SolidWorks is required. Hands on assembly and test experience are a plus.  Ability to function in a fast-paced, multi-tasking manufacturing environment in collaboration with other departments is required.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Design electromechanical products and create manufacturing drawings to customer and Company specifications.
  • Design assembly and test fixtures as required for manufacturing.
  • Create test procedures and produce reports in collaboration with our sales department to ensure customer requirements are met.
  • Work with purchasing and manufacturing to source vendors for component purchases and create bills of materials in our ERP system.
  • Written and verbal communication skills enabling a clear and accurate understanding when communicating with inside and outside sales as well as directly with customers or vendors.

Competencies

  • Strong mechanical experience in a manufacturing environment.
  • Demonstrated mechanical design creativity and pragmatic problem solving skills, with the ability to design with manufacturing and cost in mind.
  • Advanced SolidWorks knowledge required. Strong computer skills (Microsoft Office, ERP, etc.).
  • Sound understanding of GD&T.
  • Ability to generate accurate reports to clearly document and communicate findings.
  • Familiar with engineering documentation control practices.
  • Good basic knowledge of mechanical power transmission and motion control components.
  • Ability to work across teams and communicate clearly with colleagues, customers, and partners in a professional and cooperative manner.
  • Understanding of manufacturing capabilities and limitations.
  • Ability to multitask in an accurate, timely, and organized fashion.
  • Willingness to take ownership of a project.
  • Understanding of and appreciation for the importance of customer satisfaction.
  • Hands on experience in assembly and or machining is a plus.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers as well as electrical and environmental test equipment located in a dedicated laboratory.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to touch, handle or feel; and reach with hands and arms.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.  

Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel
Infrequent travel may be required.

Required Education and Experience

  • BSME required
  • 2+ years of relevant experience.
  • Certification in SolidWorks a plus.
  • Certification in GD&T a plus.

Interested in this position? Click here to send your resume or email it to hr@harmonicdrive.net

 

 

Harmonic Drive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Harmonic Drive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Interested in one of our open positions? Send your resume to hr@harmonicdrive.net  

 

 


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Hours 8:00am - 5:00pm EST
Monday through Friday